30-Day Return Policy
All items sold through our website www.konalabs.com are eligible for refund or return within 30-days of purchase. Please call or email us at firstname.lastname@example.org with your order number for a return authorization. Items must be in “re-sellable” condition and are subject to a 15% restocking fee. After items are returned to the Kona Labs warehouse, the items will be inspected and then a credit will be issued to the same credit card used for purchasing.
No refunds are offered on shipping.
Kona Labs has custom engineered all of the materials that are viewable at www.konalabs.com and fully warranties each of them for one year. All products are inspected before delivery for quality control. In the unlikely event that any products arrive unusable we will replace them with a new unit that will be shipped to you at no cost upon receipt of your defective unit. Kona Labs must receive the defective unit within one year of your original purchase.