Matthew P

July 25th, 2018 Posted by 0 thoughts on “Matthew P”

After countless attempts to reach a plumber here on the big island, our prayers were answered by Kona Labs. A leak on the main water line was determined by the water company after discovering the house was using over 700 gallons of water a DAY! Richard was very helpful and knowledgeable and was able to find our leak in a matter of minutes! The few plumbers I did speak to prior to finding Kona labs all advised me to go with a “reroute” that would require locating the leak by digging up the landscape to run new pipe to the house and main line. This estimate came back at over $11,000! Unacceptable! I highly advise going with Kona labs for your leak! professional and efficient.

William M

July 25th, 2018 Posted by 0 thoughts on “William M”

Purchased a Kona Labs LevelSmart Autofill for our pool as we travel and in our climate, water evaporates quickly. We received it within a few days. Installation was a breeze after we had questions concerning the antenna in conduit, then going through our alum pool enclosure to mount the antenna tip inside the enclosure. Once that was set, the LevelSmart Sensor was installed then it paired and doing what it was supposed to do. I was surprised at the ease of pairing after we had another auto level system several years ago that was a nightmare (don’t think they are in business anymore).

Shelby P

July 25th, 2018 Posted by 0 thoughts on “Shelby P”

We bought the LevelSmart from Kona Labs after another autofill we had flooded the yard while we were on vacation. It’s been running for 2 years now and we have had no problems with it. Great purchase.

Nicole

July 25th, 2018 Posted by 0 thoughts on “Nicole”
Kona Labs is absolutely wonderful and professional from start to finish. We hired them to find a leak for us in our irrigation water line and the tech followed up with a detailed report. We even bought a LevelSmart Wireless Auto Fill from them and it has been nothing but the best addition to our pool system.
Definitely, recommend!

Robert Z

July 25th, 2018 Posted by 0 thoughts on “Robert Z”
Purchased the LevelSmart, installation was straightforward, antenna cable just long enough to go around the double garage to where the pool equipment sits. The kit is good quality. Calibration worked as advertised, now let us see how well it keeps the pool level!
Update: It is very hot at this time, so lots of evaporation especially as I have a water cooling fountain (must have for Houston to keep the pool refreshing): So last night, first Levelsmart filling event, the level rose by 1/4 of an inch and is again exactly where I calibrated it. PERFECT. I love it.

Chris R

July 25th, 2018 Posted by 0 thoughts on “Chris R”

Really easy to install. It took me 2ish hours from start to finish (including installing the solenoid valve and the sensor), but most of that time was spent replacing cracked pipes from the existing pool equipment. I have had it running since June and haven’t had to make any adjustments. I would highly recommend this product!

Peter H

July 25th, 2018 Posted by 0 thoughts on “Peter H”
Had a significant water  leak of 1000gallons per day
Called Kona labs, Richard came on a Friday evening, within a few hours of me calling him, despite having worked off-Island for the past 24hrs
He located the leak after working to find it for about 2 hours, I may have confused the readings by forgetting to switch off the hot tub pump!
2 days later the plumbers came out and could not locate the leak said it was not where Richard had indicated, so he came back at no extra charge and demonstrated to them where it was ( he had been correct )
The leak had to  be bypassed so we had to locate the water pipe leading into the house ,again this was very deep , Richard was so sure of his findings that he picked up the shovel and started digging (as by this time the plumber had begun to lose morale ! ) and there the pipe was 18″ below ground , the plumber had wanted to take down my drywall in an attempt to locate the inflow pipe but this still would not have located it  , so although Richards fees seem somewhat high, he actually ended up saving me a lot of time, inconvenience and yes lots of money !!! not to mention the eyesore of having two holes in my walls one to the bathroom and the other to the laundry room !!!
I would have no hesitation using his services again

Jason S

July 25th, 2018 Posted by 0 thoughts on “Jason S”

Installed level smart system. Did not have to cut a single pipe. Simply exchanged the manual valve operator with an automatic operator. Works perfectly.

Joe B

July 25th, 2018 Posted by 0 thoughts on “Joe B”
Have had the pool level system installed for a month. working great so far.
phone customer support is not immediate, but they will get back to you in 24 hours. Technical support is very good. I got a bad cable with my system (connector was slightly loose so the signal was very weak). Once I ID’d a problem, they promptly sent me a replacement.

Robert H

July 25th, 2018 Posted by 0 thoughts on “Robert H”
Easy to install.  Pairing the sensor was a bit tricky (I should have read the instructions more closely).  Distance from the sensor to the antenna is awesome!  Once paired, the unit operated flawlessly.  I replaced the included plastic valve with a brass one so that it would interface properly with my copper piping.  Not a big issue at all.  The water level sensor mounts easily with the included epoxy putty, even underwater.  The water level has been perfect for months now.
Terrific product.  Highly recommended.
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